In the early days of information systems, the IT department controlled all of the components of the system from data retrieval to processing to reporting. Today, the IT department is being directed to do the same tasks, but uses devices that are mobile and may be owned by the user.
Research a current article on mobile or cloud technology and the issues affecting organizations within a specific industry such as retail or education. Your assignment can specifically focus on a department such as customer service or sales.
Write a 350- to 700-word paper identifying and describing the following:
Format your paper consistent with APA guidelines and cite and reference the article.
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