The leader of a local health care organization, Cindy Janowski, has noticed leading organizations successfully implement quality improvement plans. Cindy wants to ensure that her organization keeps current with those organizations’ quality standards. She has hired you to research the industry’s quality standards and to learn how to improve quality in her organization.

Cindy sent you an e-mail that states:

Good morning,

Per our earlier conversation, I just wanted to make sure that we are on the right track, and that I understood everything. I have put together a list of additional information needed. If you can provide more details, that would really help me out:

• Analyze the purpose of quality management in the health care industry.
• Identify how various health care stakeholders define quality.
• Identify roles in health care related to quality improvement.
• Explain what areas must be monitored for quality.
• Explain what accrediting and regulatory organizations are involved in quality improvement and their roles.
• Explain external resources and organizations that provide quality improvement information.

Thanks for your help with all of this!

Cindy

Write a 700- to 1,050-word response to Cindy.

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