A centralized form of organization that emphasizes the upper echelon and direct supervision under Mintzberg’s configurations is the:
A tall hierarchy of authority is usually associated with:
simple communication chains.
informal and unofficial work roles.
An organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:
The extent to which work activities are defined and routinely performed the same way is known as:
The part of an organization’s external environment that the organization claims for itself with respect to how it fits into its relevant environments is known as the:
The particular grouping of activities or division of labor performed by an individual is referred to as:
The degree of differentiation most affected by employee’s specialized knowledge, education, or training is known as:
The strongest method of horizontal integration is through:
A moderately decentralized form of organization that emphasizes a support staff and standardization of work processes defines the:
If an organization confronts a situation with scarce resources, large amounts of change, and many competitors, the situation would be considered one:
with strategic disadvantage.
where profit will be difficult to achieve.
of high environmental uncertainty.
where a task oriented leadership style is necessary.
The process of breaking organizational goals into tasks and dividing work is known as:
In contrasting structural roles of managers today with managers of the future managers:
must adopt a relatively narrow functional focus.
will tend to get things done by giving employees orders.
must encourage cross-functional collaboration.
will strictly adhere to boss-employee authority relationships.
The degree to which an organization has official rules, regulations, and procedures is called:
The most appropriate measure of organization size when considering alternative structural designs is:
number of units produced.
number of employees.
Conditions that include political considerations, broad economic factors, ecological changes, sociocultural demands, and government regulation are considered to be part of the:
The concept of organizational culture has its roots in:
Employee performance expectations are normally made known through:
communication of role demands.
various task demands.
the change and acquisition stage of socialization.
facilitation of interpersonal demands.
Which of the following artifacts has been argued by researchers to be the most effective way to reinforce values?
According to Edgar Schein, leaders play crucial roles in shaping and reinforcing culture. Which of the following is NOT one of the elements considered important to a leader’s management of culture?
How leaders hire and fire individuals
How leaders react to crisis
How leaders allocate rewards
How leaders develop strategy
A pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in an organization is known as:
The use of multiple methods to measure organizational culture is known as:
According to the study by Kotter and Heskett on adaptive cultures, the adaptive culture facilitates change to meet the needs of all of the following groups except:
The most visible and accessible level of culture is:
Strong cultures are thought to facilitate performance for three reasons. Which of the following is NOT one of those reasons?
Goal alignment or common goals
Higher level of motivation
Greater tolerance to change
Control without bureaucracy
The underlying dimensions of the Kilmann-Saxton Culture-Gap Survey are:
task/role demands of employees and job security/job satisfaction.
behavior and task specifications.
artifacts and assumptions.
technical/human orientation and short-term/long-term time.
Compatibility of individual and organizational value systems is known as:
The focus of Organizational Culture Inventory is:
short-term performance of an organization.
behaviors that help employees fit into an organization.
expectation of managers in an organization.
role demands of an organization.
According to Edgar Schein, the essence of culture is:
the interpretations of artifacts.
the intentions behind stories.
One of the key concerns of anticipatory socialization is:
learning interpersonal demands.
realistic job previews.
creating role ambiguity.
Relatively elaborate sets of activities that are repeatedly enacted on important occasions are known as ________.
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